Declan leads the Change Management team at Hitachi Solutions. His team helps our customers develop and execute Change Management, communications and adoption plan to achieve business benefits and avoid adoptions challenges.
Communication Strategies for Dynamics Delivery - 5 S’s for Success
In this blog, Declan Byrne outlines the ‘5 Ss’ that represent best practice for communicating change strategically, and how to create a compelling communication and engagement strategy for your Dynamics rollout.
The importance of Change Management in Microsoft Dynamics 365 deployments
Declan Byrne discusses the importance and advantages of investing in change & communications early in all Dynamics engagements and some of the essential techniques and considerations to achieve a successful implementation.