Bradley Ash works for Hitachi Solutions (UK) as a Lead Consultant in the Customer Engagement (Dynamics 365) delivery team for Hitachi Solutions. He is an experienced Dynamics CRM specialist with over 5 years’ CRM experience when he joined the Hitachi family in 2016. Bradley's main motivation is to help both businesses and their employees improve its business process efficiency and their visibility of key information by leveraging the power of Dynamics CRM and supporting technologies.
Microsoft Dynamics 365 Customer Engagement – October 2019 Release
The Microsoft October release brings together a huge selection of amazing new updates across the entire Dynamics platform. I’m going to look at what I feel are some of the big hitters.