Jack Nutkins works for Hitachi Solutions (UK) as a Technical Consultant in the Customer Engagement (Dynamics 365) delivery team for Hitachi Solutions. He is an experienced Dynamics CRM specialist with over 8 years’ CRM experience where he joined the Hitachi family in 2019. Jack has integrated Dynamics CRM with multiple other platforms during his career and is always looking for new and improved ways organisations can streamline and automate business processes by leveraging the Azure platform and related technologies.
Microsoft Forms - All you need to know!
Jack Nutkins explores Microsoft Teams, looking at what it is and how to use it pulling in use cases and the voice of the customer.
Customer Insights for Microsoft Dynamics 365
At the heart of every organisation’s digital transformation journey is building a deep and thorough understanding of customers by centralising key metrics, applying data science techniques and infusing Artificial Intelligence (AI)-driven insights.