OCC's research discusses the big consumer trends retailers should consider to build a
successful loyalty programme in 2019.
Tim Rowe
Expertise
Innovating the customer experience: understand customer value
Delivering customer value can be a daunting goal to achieve and even more when the expectations of the customer change. Discover how innovation can be a helping hand to drive success.
Tim Rowe
Expertise
How to create a market-beating digital customer experience
With a more competitive market on sight, retailers need to take advantage of the latest technology trends if they want to provide better customer experiences than their competitors.
Tim Rowe
Expertise
Bonaparte and a Bow Tie
Why retailers need to evolve into data driven retailing?
Tim Rowe
Expertise
Returning to the Hitachi Solutions family
Hitachi Solutions’ new Industry Director for Retail looks forward to the future.
Tim Rowe
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