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Matthew Webb works for Hitachi Solutions (UK) as a Lead Consultant in the Customer Engagement (Dynamics 365) delivery team for Hitachi Solutions. He is an experienced Dynamics CRM specialist with over 9 years’ CRM experience where he joined the Hitachi family in 2017. Matthew is always looking at how organisations can take advantage of the Microsoft PowerPlatform and associated technologies to help drive digital transformation projects and utilising the new technology to drive changes in business processes to help increase efficiency and usability for employees.