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Gender equality is garnering a great deal of attention at the moment. But how does this issue affect the Microsoft Dynamics 365 community? The Women in Dynamics event explores…
Last year, Hitachi Solutions launched a white paper series in partnership with Essential Retail, Microsoft and leading retailers: Cutting Customer Irritation & Maintaining Authenticity.
Hitachi Solutions and Essential Retail hosted a round-table discussion with some of the UK’s largest retailers: including Tesco, Carpetright, Dune Group and Blackwell’s. The event looked at the increasing challenges around how to put customers first and optimise their shopping experience – both on and offline.
Consumer expectations have risen dramatically over the last few years. The “now generation” demands easier comparisons, faster customer service and quicker delivery of their purchases. Only retailers that adapt their services to meet ever-evolving consumer needs, and deliver the seamless omni-channel journey that customers have come to expect, will be able to survive – even embrace – digital disruption.
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