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How to provide a better customer experience.
Our new Update & Advisory Service is hosting a series of webinars on the Microsoft Dynamics 365 Spring Release 2018. The first, at 12:00 on Tuesday 12th June, will look at Customer Engagement. This will include how you can use Microsoft Dynamics 365’s new features and capabilities to provide a better experience for customers.
Webinar: Dynamics 365 Spring Release 2018, what will we cover?
- Web App Refresh & Unified User Interface (UUI)
- Deprecations
- Upgrade Tips
- GDPR Resources
Richard leads Hitachi Solutions’ Public Sector business. Having previously held senior positions in Government, and in Microsoft UK, Richard has spent the last 10 years focused on helping public sector organisations transform the services they deliver, their supplier relationships, and their use of Microsoft technology to reimagine both customer and employee experiences.
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