Business applications powered by the Microsoft Cloud

Hitachi Solutions
industry experts

Fire Services

What would make your job easier?

  • On and offline efficient mobile working?
  • A targeted, proactive approach to fire safety awareness?
  • Clearly defined processes and automation, that save time?

We can make this a reality.

What difference would it make to your team to dramatically reduce audit times? What if your Fire Safety Officers could readily access all the information from previous audits? Would it help if they could quickly update those results and back-up their assessments with images taken onsite? What if all that information could easily be synced, stored in the Cloud, accessed and used proactively by your service delivery point?

Experience counts for a lot in our line of work

We have experience working closely with the Fire Service to design systems specific to your needs.

We don’t believe in a one-size-fits-all solution; we believe in flexibility and long term working relationships. We know that our work in this field can benefit others in the sector; speeding up implementation, lowering costs and ultimately delivering a more beneficial way of working. As a supplier we are both credible and confident in delivering a solution that will help you help your community.

Information has an important role to play

We understand the importance of having all the right information in the right place at the right time, and the significant difference this can make to the work of the Fire Service.

We have experience in implementing systems that benefit all departments, supporting TFS (Technical Fire Safety), CS (Community Safety) and Water Services operations. As well as pushing information out to MDT’s (Mobile Data Terminals) so that ops crews have all the information available to them when they arrive at an incident.

By pooling Mosaic and incident data, these systems can also enable proactive educational awareness around fire safety, whether that be working with specific premises, vulnerable individuals or disadvantaged communities. By automatically scheduling risk assessments concerning individuals, premises and assets, and by allocating these to specific teams, these systems can be instrumental in placing resources, time and funds where they can do the most good.

Speak to us about how intelligent business applications can transform your business today.

Further reading and expertise

Video Case Study

Essex County Fire & Rescue Service

We are helping the fire service to make Essex safer

+ Read more

Our purpose is to help you achieve the outcomes you are looking for

Aligned to your industry

We want you to know that we are industry specialists. We very carefully appoint our team based on the breadth of their experience and in-depth understanding of the industries they specialise in. This is very important. Both the development of our customised applications and the successful implementation of these systems cannot happen without a thorough knowledge of how an industry operates and the challenges you face.

Working with Hitachi Solutions means that you are connected with a dedicated pool of industry, business and Microsoft technology experts who are not only familiar with the demands of your industry, but who can see the bigger picture. We respect the demands and constraints put upon you and work within these remits to implement real and sustainable improvements to the way you operate.

Aligned to your industry

Predictable Costs

We aim to make sure our pricing is clear-cut and adaptable to your requirements. We can wrap subscription pricing around any of our services and include it in a subscription plan, or you can subscribe and pay for services separately. Examples of these services might include: integration, data migration, custom development, or complete ERP, CRM or BI implementation from top to bottom.

As well as our all-in subscription and hybrid services, we also provide comprehensive support to both troubleshoot and manage the life cycle of your application. This ensures you stay connected with our dedicated pool of Microsoft and industry experts on a predictable, monthly service plan. There are three tiers: Gold, Silver and Bronze each with an allocation of hours which can be used however you need.

Predictable Costs

Life Cycle Management

We care about the life-cycle of our applications because our priority is to ensure you keep moving, keep pace and keep improving in your industry. Times have changed and with the introduction of Cloud based systems, the world has moved on. The Cloud has opened up a wide range of possibilities and more importantly has introduced flexibility and choice, at a speed never experienced before.

Agile new Cloud based systems enable quick and seamless updates. These are there to be taken advantage of and they create a continually evolving system. A world away from the static systems of old, today’s applications are constantly refining and keeping up with the curve. We are here for you as and when you need us; providing ongoing professional and technical support and ensuring that your systems are constantly performing at their optimum.

Life Cycle Management