Innovative and effective ways to unite complex silos of information. We enable a seamless customer experience off the back of a 360° view of the customer.
Our experience working with housing associations has enabled us to create powerful, customised solutions based on the already familiar range of Microsoft products.
Streamlined, customised systems make a significant difference to service levels, profits and the day-to-day running of professional services led businesses.
We have adapted the Microsoft product range to create bespoke applications and integrated omni-channel opportunities for the banking industry.
Our systems have a dramatic effect on increasing sales and reducing customer irritation. Enabling among other things, targeted, intelligent customer communication.
Get the right resources in the right place, at the right time with our unique applications developed specifically for the construction industry.
Using Microsoft Dynamics CRM we’ve defined roles, responsibilities and relationships in our 200 plus projects. We have a better understanding of the work we’re doing and how it involves our supply chain and other key stakeholders.”
“Our end users are working in Microsoft applications every day, so we knew that Microsoft Dynamics CRM’s familiar interface, as well as its ease of use, would quickly become an important productivity tool for our agents. Dynamics CRM’s flexible architecture was also a key factor when comparing CRM systems"
Hitachi Solutions successfully tackled an extremely complex integration project and provided us with expert guidance and advice in transforming our IT infrastructure without disrupting our business as usual activities. We now have a common technology platform in place with consolidated applications, standardised processes, and a resilient platform that will support our growth strategy.”
“Using CRM to make data available and sharable across roles, we’re building our sales community’s knowledge and enthusiasm, which helps them provide an even better jewellery-buying experience.”